UiPath: Simplifying Manual Processes through Automation

Season 1 Episode 9
  • Host

    Zach DeWitt

  • Guests

    Param Kahlon


  • Date

    November 13, 2019

  • Duration

    37 minutes

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It can be a pain to constantly maneuver throughout different systems in order to find needed information, but UiPath is eliminating this laborious and manual issue with robotic process automation (RPA).

Param Kahlon, Chief Product Officer of UiPath, has helped many companies transform their processes quickly without having to rip and replace multiple applications they already have. With the help of RPA, robots work on behalf of humans so businesses and employees can focus on providing better customer experiences and lowering the amount of time committed to finding certain information.

Inspired by efficiency, UiPath has become the biggest growth category in the enterprise office space.

UiPath’s technology can be applied to any industry

Generally, UiPath gets most of its traction from businesses in finance, customer service and human resources because of the high volume of repeatable processes that happen in their systems. However, UiPath’s tools can be used in any industry that needs automation applied to business processes.

UiPath helps improve the customer experience

UiPath’s robots can shorten the amount of time needed for an employee to find customer information. For example, a robot can help banks consolidate all of their customers’ files across different systems so bankers can be better prepared for meetings. Robots can confirm an appointment with the customer hours ahead of time and then go into the bank’s systems and extract all the information about the customer the banker would need. This delivers a better customer as well as employee satisfaction experience by lowering the time needed to find this information manually.

UiPath’s robots have certain skills to process information

UiPath’s robots can process applications and data on multiple platforms at once. Developed in four categories, the bots are able to collect and consolidate data by its ability to view, analyze, understand and predict information like a human using machine learning.

Listeners interested in UiPath’s products are able to sign up for a free version on their website or contact by email at community@uipath.com.

Key takeaways:

  • Robotic process automation, commonly referred to as RPA, is helping digitize and automate manual processes inside the enterprise saving money and time
  • UiPath is the market leader in RPA having grown to a $7B company in 14 years
  • There is a massive global opportunity ahead of UiPath as almost all enterprises have multiple processes which could be automated

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