Two years into the pandemic, online conversations are for many of us still the primary interactions that we are having every day, and we are collectively having billions of them. But as many of us have discovered, not all of those are squeaky clean, positive experiences. Today, a startup called Spectrum Labs — which provides artificial intelligence technology to platform providers to detect and shut down toxic exchanges in real time (specifically, 20 milliseconds or less) — is announcing $32 million in funding. It plans to use the money to continue investing in its technology to double down on its growing consumer business and to forge ahead in a new area, providing services to enterprises for their internal and customer-facing conversations, providing not just a way to help detect when toxicity is creeping into exchanges, but to provide an audit trail for the activity for wider trust and safety tracking and initiatives.
“We aspire to be the leaders in language where civility matters,” CEO Justin Davis said in an interview.
